Could false reviews be hurting your business? A new study is shedding light on the shady world of Yelp review fraud, a topic that’s coming up more and more frequently as the importance of online reputation works its way into mainstream thinking. Harvard Business School’s Michael Luca and Boston University School of Management’s Georgios Zervas …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Earlier this month, the Stanford Social Enterprise Review published a brief article entitled “The Rise and Struggles of Social Enterprise in 2013.” Here are some of the highlights:
Social media has changed the face of disaster response in a big way With its unparalleled reach, shareability and ability to be accessed from almost anywhere, social media has become the go-to tool for crisis management the world over. Just have a look at this infographic, from the University of San Francisco, describing how social …
MSNBC Crisis: Another Host Under Scrutiny Is there an epidemic of bad behavior in the network? A crisis management strategy that the media must give attention to. MSNBC TV hosts have been creating loads of reputation issues for themselves recently. From Martin Bashir’s resignation following nasty comments, he made about Sarah Palin on his show, …
This is one award you DON’T want to win! We used to be able to make fools of ourselves privately, but social media has made it painfully easy to self-destruct publicly. That’s why we created the Weiner Awards – to educate through entertaining, and hope others learn from the examples set by the Weiner winners. …
Social media is more powerful than you imagine Social media is a big, big deal. If you don’t believe it, then you’re hamstringing your own crisis management ability. Still have doubts? You won’t after you check out this Frugal Dad infographic detailing four high-profile cases where powerful organizations were forced into change by the actions …
Fantastic use of technology to protect both humans and sharks from unwanted interaction How great would it be if dangerous animals could give everyone a heads up before they headed into an area shared by humans to do their thing? That’s the question the Surf Life Saving Western Australia program aims to answer with its …