One of the best features of this report is its recommendation section – called Millennial Impact Benchmarks. The Millennial Impact Benchmarks provide a path that any organization can follow to develop its culture toward Millennial engagement. The system is three phases levels—Millennial Inviting, Millennial Immersion, and Millennial Impact each describing how you can work with Millennials to connect, involve, and give at each level.
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Crisis Management Mistake: Pearl Izumi’s Misguided Advertising THINK before you communicate! [Editor’s note: Thank you to reader Kim May for bringing this case to our attention! If you see a topic you think would make for a good blog post, send it on over to erik@bernsteincrisismanagement.com] Would a picture of a dead dog with a …
Over 50% of respondents in a recent poll still not using social media for management Living and breathing crisis management as we do, it’s easy to lose sight of the fact that most organizations simply are not up to date or proficient when it comes to the tools and tactics they’re relying on to carry …
How to Escape the Evaluation Report Writing Slump We have all fallen into a writing slump at one point or another. Though evaluation report writing does not involve the same kind of creativity as writing a novel, report writers can experience the same type of writer’s block. Here are 10 tips from my experience and …
Business as usual in one country can create a dangerous backlash in another The U.S. headquarters of Dunkin’ Donuts has apologized for a Thai campaign that depicted a woman in blackface makeup after it raised a ruckus here in the US. While a campaign like this seems to be an obvious no-no, the Thai Dunkin …
Jed Emerson is a leader in social capital, with good ideas and clear thinking on this important topic for many social ventures. Here are some highlights from a recent interview:
Good customer service can prevent an incredible number of crises Having trouble getting some much-needed assistance with a product or service is a struggle familiar to just about everyone. Automated phone systems seem designed to trap callers in an infinite loop, and in-store staff is often as clueless as your average shopper when it comes …
