[Editor’s note: The following guest post was originally featured in Tony Jaques’ Issue}Outcomes newsletter.] Reputation crises can’t be foisted on junior employees: a crisis management services of an organization. It’s no secret that social media crises can shred a reputation. So why do organizations keep giving interns and junior staff the keys to drive online …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Avoid repeating Volkswagen’s mistakes Volkswagen’s crisis will go down as one of, if not the biggest auto industry scandals in history. As such it presents many lessons, ones that could save much heartache and significant expense for others. We came across an infographic from the UK’s Woodstock Motors that did a nice job of summing …
[Editor’s note: This post comes to us from our colleague Rick Kelly, director of Triad Strategies’ crisis communications practice.] By most measures, Cedar Fair is a thriving enterprise. Its share price since 2010 has nearly quadrupled, most analysts rate its stock as a “buy,” and the $1.24 billion in revenue it generated in 2015 was …
By Rolfe Larson and Adam Brock, Joining Vision and Action Competitions are all the rage in the social enterprise world. From New York to San Francisco, organizations seeking to nurture emerging social entrepreneurs have decided to go all in on the pitch session, offering the winners startup funds and technical assistance. Good idea, right? Crowd …
Online reputation is key to success More and more, how you’re viewed online is impacting whether your business succeeds. If you’re not clear on how items like social media shares and customer reviews impact your organization, this infographic from SEOBrand will help shed some light: ——————————- For more resources, see the Free Management Library topic: …
The answer is more than you might expect The price you pay as a victim of cyber crime doesn’t end with whatever hackers managed to make out with. Recovering and repairing systems costs time and money, and your reputation is almost guaranteed to take a hit which, of course, leads to losing even more of …
Stolen info allows hackers to penetrate E-file systems 2015 saw a major IRS hack that compromised the information of over 300,000 taxpayers, and 2016 isn’t starting off much better. This time around, hackers gained access to E-file PIN numbers of over 100,000 accounts. To its credit, the IRS did release a statement informing stakeholders what …
