It’s not always fun to be “that guy” pointing out how safety can be improved, what could go wrong, and how people could get hurt. The fact is, this type of awareness saves lives, along with minimizing lost productivity and the chance of harmful litigation. Emergency communications expert Doug Levy recently shared his article, “Five …
Professional Development/
Organization Development
Frequently Asked Questions About Peer Coaching Groups
Peer Coaching Groups: Your FAQs Answered We assume that you have already read the information on the page Start a Virtual Support Group to Help With Stresses of COVID-19. The information on that page would answer all of the typical questions about planning and operating a support group. However, the following questions still tend to …
Lessons on how to stay out of trouble in the social media jungle Social media crisis management has been a part of 99% of the damaging situations we’ve seen this year. In fact, more often than not, social media is a driving factor behind any given crisis. The bottom line here is that you simply …
By Jonathan Bernstein06 As Written for Arizona Attorney Crisis: an unstable or crucial time or state of affairs whose outcome will make a decisive difference for better or worse (Webster’s New Collegiate). Employees thought to be performing impeccably are suddenly charged with a felony. A major lawsuit is filed against Company X and the Arizona …
Is There a Loose Cannon on Your Deck? By Jonathan Bernstein & Anthony Moore Loose cannon referred to an actual weapon before it entered the language as a metaphor. In the days before ships were equipped with fixed-turret guns, muzzle-loading cannons were mounted on wheels and rolled back and forth between gunports. A gun not …
What should you watch out for when it comes to preventing data-related crises? Cybercrime against organizations around the world is big business, and can cost big money for those impacted. Beyond the immediate financial damage, having to announce you’ve exposed valuable data shakes trust in your organization and can lead to long-term damage if you’re …
How does social media’s effect on the human brain impact crisis management? When discussing social media outrage we often refer to the quick “hit” users get from posting anything that draws attention online. Well, it turns out that for many humans a “hit” of social media action releases an awful lot of the reward chemical …
These tips could help you survive an outrage outbreak Though public outrage has always been a driving force in PR crises, I think we’d all agree it’s become a whole new beast over the last few years. Not only is it easier to share negative opinions than ever before, but it’s also more rewarding. Social …
