Human Resources

The Ultimate Guide to Invoice Software for Small Businesses
The notion of using mobile technologies in education and training is an interesting one. I, for one, would like to see all public and private schools use computer tablets not only for carrying textbooks but also for a wide range of exercise and homework possibilities. Today students and parents can be in constant touch with …
Knowledge management software provides a centralized information-sharing, collaboration, and communication platform to help remote teams stay connected and engaged. Remote work environments pose unique challenges to organizations regarding knowledge management. The lack of interaction and physical proximity can hinder communication and collaboration.  This makes it difficult to capture and share knowledge effectively. That is why …
Construction businesses with employees rely on payroll to ensure everyone gets paid in a timely manner. The payroll process can be daunting, but there are a handful of software options available to facilitate things. This article covers the best construction payroll software and why you should consider picking one up for your business. Features and …

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…and that’s the easy part. Serving customers is what we all do. We know that. It’s just that sometimes our employees don’t seem to care about anything but their own little comfortable box they made for themselves. Now, the truth is that they may care; they just don’t know what to do to make it …
The first step in creating workplace training and learning events is preparation. This may seem obvious, but this step is specific to learner preparation not facilitator preparation. Learner preparation requires the facilitator to take planned steps that will help the learning build connections with the topic, with their goals for the learning, with the other participants and with the learning outcomes. This stage of the training should occur even before the day training starts if possible. If not possible, it should occur from the very first moment.
It’s definitely who we are on this site: trainers and developers–or should we say development managers or counselors, or guidance counselors, leadership directors? I admit we don’t hear those terms often in business (depending on our business, of course), but we could very easily hear them in another context or organization that has the same …
In my organization it was decided we had depended on technology and already available computer training too long. The leadership and management had to admit that there were knowledge gaps in our workforce. People with valuable corporate knowledge were leaving or retiring who we couldn’t replace for budget reasons, but we still needed to get …
As stated in my previous two posts, training sessions can be a dreaded activity by many. Despite research that tells us lecture is not learning, it is still the most used delivery method. And with current updates in technology the lecture is often supported with a deck of PowerPoint slides filled with the words being spoken by the presenter often times while reading directly from the screen or his printed copy. It is not surprising that this is the most common method. It is the easiest to develop and control and it is what learners often expect. This may just be why they dread coming to training.
What happens when we stop talking face-to-face? Nothing and everything. This has been my theme since I wrote a science fiction novel on the subject. When society gets lazy and decides the tough questions about running the world are best answered by a machine–an evolving artificial intelligence, a computer server I call “Makr,” the world …
Often combined, often confused, often misused is the best way to describe the relationship between Management and Leadership. Here is the problem for trainers: they aren’t the same thing. Training one is teaching nuts and bolts to a mechanic. One is more mechanic than engineer. Ask yourself if it is better to have one leader …