Customer Service and Satisfaction — Related Library Topics Advertising and Promotion Building Trust Conflict (interpersonal) Customer Relationship Management Customer Service Diversity and Inclusion Ethics: Practical Toolkit for Business Etiquette (manners) Feedback Handling difficult people Listening Negotiating Office politics Questioning Learn More in the Library’s Blogs Related to This Topic See the following blogs which have …
Business Resources
Embarking on a business venture in Alaska can be an exhilarating escapade, but deciphering the intricacies of business registration may appear daunting. The multitude of necessary steps and momentous decisions to be made can understandably induce feelings of intimidation. However, rest assured that registering your business need not be an arduous undertaking. This guide will …
Starting a business venture can be exciting and fulfilling, but the complexities of registering your business might seem overwhelming, especially if you’re new to entrepreneurship. However, with the right guidance and resources, registering your business in Mississippi can be made easier without unnecessary complications. This article offers a concise and informative step-by-step guide to help …
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© Copyright Carter McNamara, MBA, PhD Whether your organization is a for-profit or nonprofit, you have to address certain considerations and make certain decisions if you set out to intentionally expand — or grow — your organization, products and/or services. You can grow your organization, products and/or services just by managing them well, for example, …
Learn Strategic Planning Without Incurring Travel Costs! The Series Facilitating Strategic Planning from the Consultants Development Institute provides virtual courses and numerous downloadable tools to learn to facilitate strategic planning. Concurrently you customize your own relevant and realistic Strategic Plan and earn a Certificate in Facilitating Strategic Planning. © Copyright Carter McNamara, MBA, PhD, Authenticity …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff. Strongly Suggested Pre-Reading How to Ensure Strong Employee Performance Management Sections of This Topic Include How to Set Relevant and Realistic Goals With Your Employees …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Much of the content of this topic came from this book: This document provides guidance toward planning and implementing an evaluation process for for-profit or nonprofit programs — there are many kinds of evaluations that can be applied to programs, for example, goals-based, process-based, and outcomes-based. …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Sections of This Topic Include Test – What is Your Personal Decision-Making Style? Guidelines to Rational Problem Solving and Decision-Making Rational Versus Organic Approach to Problem Solving and Decision Making General Guidelines to Problem Solving and Decision-Making Various Methods and Tools for Problem-Solving and Decision Making …
© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Consulting and Organizational Development. Sections of This Topic Include Introduction Preparation for Interview Types of Interviews Types of Topics in Questions Sequence of Questions Wording of Questions Carrying Out Interview Immediately After Interview Other Resources *General Information and Resources *Ethics …
© Copyright Carter McNamara, MBA, PhD Sections in This Topic Include What Are Generational Differences? Overview of Perceived Differences Between Generations Are Generational Differences a Myth? Guidelines for Managing Different Generations Also, consider Related Library Topics What Are Generational Differences? What is a Generation? Before we go on to discuss any perceived differences between generations, …
A comprehensive, practical book by Carter McNamara The guidelines and resources on this topic are not sufficient to develop strong competencies in supervision. Those competencies come from extensive experience in applying that information. Sections of This Topic Include What is Supervision? To Truly Understand Supervision, Be Acquainted With Its Broad Content Know How Organizations Are …
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Starting a Nonprofit Organization Advisory Information Online (each Website has long lists of resources) – – – Getting a Banker – – – Consulting (all about) – – – Getting a Lawyer – – – Getting an Accountant Boards of Directors Business Planning Capacity Building (nonprofits) Fundraising & Grantwriting (Nonprofits) Human Resources Management — An …
The topic “Boards” includes information for for-profits and nonprofits. Information specific to one type of organization is marked as such. Topics To Help Board Members Fulfill Their Legal Responsibilities Boards of Directors Business Planning for For-Profits or Nonprofits Chief Executive Officer Role Controlling / Coordinating the Implementation of Plans Financial Management in For-Profits Financial Management …
Being Interviewed by the Media Bibliography – Annotated for the business writer Communications (Face-to-Face) Etiquette (Manners) Feedback Group Skills Handling Difficult People Interpersonal Skills Interviewing as Basic Research Method Interviewing for a Job Interviewing Job Candidates Listening Non-verbal Communications Organizational Communications Presenting / Speaking Questioning Research Methods Slides (e.g., to be shown on projection screens …
Business Research — Related Library Topics Advisory Information for Businesses (each Website has long lists of resources) Consultants (hiring) Innovation Decision Making Ethics (guidelines to ensure ethical behavior) Evaluation Activities in Organizations Marketing (research, pricing, competitor analysis, and so on) Performance Management (measures for improvement of organizations, employees, and so on) Planning (various types of …
Business Planning — Related Library Topics The topic “Business Planning” includes information for for-profits and nonprofits. Information specific to one type of organization is marked as such. General Information Business Planning Business Research Methods Controlling / Coordinating the Implementation of Plans Creativity and Innovation Decision Making General Planning Process: Guidelines for Successful Planning Guidelines, Methods …
Organizational Alliances — Related Library Topics Conflict Management Controlling / Coordinating the Implementation of Plans Enterprise Law Feedback Guidelines, Methods and Resources for Organizational Change Agents Group Skills Human Resource Management Listening Organizational Communications Organizational Performance Management Presenting / Speaking Public and Media Relations Staffing Re-Organizing Current Business Strategic Planning (including visioning, missions, values, action …
Sections of This Topic Include What’s Risk Management? Conducting Risk Management Assessments Best Protection: Good Management, Personnel Policies and Insurance Protecting Against Fraud, Forgery, Theft and Terrorism Disaster Planning (Regarding Facilities, Not Computing, etc.) Legal Protection Boards and Risk Management Managing Risks in Financial Management Managing Risks in Volunteer Management Managing Risks in Fundraising Resource …