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Managing multiple projects in today’s fast-paced world can be challenging. To help with this, project management tools like Monday.com have become increasingly popular. Monday.com is an advanced platform that simplifies workflows, increases efficiency, and enhances team collaboration.
In this comprehensive evaluation, we’ll look closer at Monday.com’s features and capabilities to help you determine whether it’s ideal for your company. So, strap in and join us for this exploration!
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What Is Monday.com?
Monday.com is a cloud-based platform used for work management. It enables businesses to streamline workflows and manage projects, tasks, and resources in a single location.
The platform’s versatility is its key feature, allowing it to be used for various workflows, including project management, customer relationship management, software development, and human resources.
The company’s goal was to simplify work collaboration for teams when it was founded in 2012. Since then, Monday.com has increased, reaching over 152,000 paying customers and making its IPO on NASDAQ as MNDY in 2021.
The Monday.com app’s interface is user-friendly and similar to a modern spreadsheet, making it easy for new users to understand.
Our Verdict on Monday.com
Monday.com is a robust project management software that enables teams of any size to simplify their work processes and enhance efficiency. With its user-friendly interface, customizable workflows, and automation capabilities, the platform is ideal for businesses seeking to enhance collaboration and productivity.
Monday.com at a Glance
Monday.com is a project management solution with a user-friendly and intuitive interface to manage projects. It offers customized workflows and templates that enable users to personalize the platform to suit their team’s unique requirements.
In addition, Monday.com has automation features that can simplify repetitive tasks, thereby saving time. The software includes task management and scheduling capabilities that facilitate the assignment of tasks, setting deadlines, and monitoring progress.
Collaboration and communication tools, such as comments, mentions, and file sharing, make it simple for team members to communicate and collaborate effectively. Monday.com’s mobile application enables users to handle their projects from any location, making it suitable for always-on-the-go individuals.
The platform is equipped with various features that offer a complete solution for project management, which can ultimately enhance the productivity and efficiency of teams.
What Is Monday.com Used For?
As previously stated, this software is a highly flexible platform that can accommodate various workflows such as:
- Project management: Projects, deadlines, assignments, resources, and status updates may all be managed and monitored with the help of this software.
- Customer relationship management (CRM): This software’s customer relationship management features allow you to keep better tabs on your leads and customers, streamline your sales process, and ultimately bring in more money.
- Software development: Planning and tracking sprints, managing backlogs, collaborating on code, and deploying apps are all made easier with the help of the Monday.com app’s development tools.
- Human resources: This software has HR tools that enable organizations with things like onboarding new workers, keeping track of employee records, keeping tabs on performance, and organizing and delivering training.
For Whom Is Monday.com Best Suited For?
If you’re looking for a platform to manage multiple projects at once, this software is an excellent choice for organizations of any size. The platform is handy for teams that need to collaborate and communicate extensively and those that want to simplify their workflows and automate repetitive tasks.
This software offers customizable templates and workflows that can be tailored to meet the unique needs of different teams. With its user-friendly interface, technical and non-technical users can benefit from using the platform.
Lastly, the mobile app offered by Monday.com is advantageous for teams that need to manage projects while on the go.
Monday.com Pricing
Monday.com offers a free trial for 14 days without requiring a credit card, but after that, you’ll need to pay for an account. The pricing structure is complex, varying based on team members, service level, and commitment length.
However, this software does not charge per person. Instead, it has set prices for groups of up to a specific size. For instance, a team of up to five people can get started with a monthly fee of $49, while a team of up to 20 people can get started with a monthly fee of $199.
If a team has 16 members, they need to choose a plan for up to 20 people. In addition to team size, four service tiers are available, including Basic, Standard, Pro, and Enterprise.
The closer the team size is to the plan’s limit, the more reasonable rates will be.
Basic
For a monthly fee of $39, the starter plan accommodates up to five users. It offers a storage capacity of 5GB, with unrestricted creation of boards and round-the-clock assistance.
Despite its affordability, the Basic package lacks essential features such as Timelines, Calendar views, Map views, advanced search, time tracking, and integrations considered advanced by this software.
As a result, it’s challenging to find a convincing justification for why anyone would want to subscribe to this particular service tier.
Standard
For a monthly fee of $49, up to five individuals can use the service. This plan comes with an increased storage capacity of 50GB.
Although external guests can be invited to join your board, their inclusion is counted against your member limit at a 4-to-1 ratio, meaning that four guests count as one member.
The Standard plan offers additional features such as Timeline, Calendar, and Map views, which are unavailable in the Basic plan. This tier includes advanced search capabilities but doesn’t offer time tracking.
Integrations are possible but limited to 250 actions per month between two apps. Automation setup is also available but limited to 250 actions per month. The Standard plan is the most popular option suitable for small teams and growing businesses requiring robust functionality.
Pro
Monday.com offers a plan that starts at $79 per month for five people. The plan includes unlimited storage and access to most features, excluding a few exclusive to Enterprise customers.
These features comprise single sign-on, HIPAA compliance, and audit logs. The plan also allows for up to 25,000 actions per month for automation and integrations. Enterprise accounts are priced individually and come with all features.
This software provides the option to pay monthly, annually, or biennially for any of their plans and any number of people, with more significant savings for longer-term commitments.
Monday.com Features
Monday.com offers various features for collaboration, time tracking, timeline and calendar viewing, and other use cases. It’s a versatile tool that we admire for its marketing-centric approach.
Multiple Project Views
With Monday.com, you can easily view your projects in a way that suits you best, offering a range of options such as Kanban, Gantt, timeline, and calendar views that are easily accessible with a single click.
Whether you want to see an overall picture or just daily tasks, it’s easy to switch between views, dive deeper or zoom out as much as you require, and even create customized views that collate all the data you need in one convenient place.
Built-In Time Tracking
Monday.com is a project management tool that stands out from the rest as it comes with an integrated time-tracking feature, usually offered as a paid add-on by other PM software providers.
The time-tracking feature is for the Pro plan or higher on this software at no extra cost. The combination of project management and time-tracking tools provides users with comprehensive insights into the duration of tasks and the overall timeline of their projects.
Users can turn the tracker on or off with a simple click, or manually input the time. Moreover, the mobile app allows users to track time from anywhere.
Plentiful Integrations
By incorporating this software with the existing business tools and applications, not only does it enhance project management procedures but also aids in increasing the productivity of the team.
Through appropriate integrations, you can create automated workflows to eliminate monotonous administrative tasks and enable notifications on an automatic basis. Monday.com project management software harmonizes with almost all the required tools, such as Slack, Zoom, Shopify, Google Calendar, and others.
Customizable Templates
Creating project management processes from the beginning can be lengthy and uneconomical, but with Monday.com’s extensive range of adaptable templates, it’s no longer necessary.
Select from various configurations for monitoring project portfolios, devising campaign plans, onboarding customers, handling help desk tickets, organizing events, constructing product roadmaps, and more.
Whether you’re responsible for one project or managing several, this software has a template that can cater to your requirements.
Custom Automation
According to a survey, almost 70% of employees believe that automation can be most beneficial in eliminating repetitive tasks.
Businesses often invest in project management software to automate such tasks, and this software goes a step further by providing customizable, user-friendly automation for all team members.
Users can set up a sequence with just a few clicks that automatically assigns tasks to the next team member, moves it to the next phase, and sends notifications through email or Slack. This software feature can save a lot of time and ensure process adherence.
For this reason, Monday.com was included in our list of top task management software packages.
Easy to Use
The concept of project management software simplifies your work instead of introducing another tool your team may need to become more familiar with. This software can be set up quickly without requiring professional training, enabling you and your team to use it within an hour.
The platform offers a vast knowledge base containing numerous video tutorials to assist you in getting started and resolving issues while helping your team become proficient with the software.
Additionally, if you need assistance, you can contact the Monday.com support team anytime through live chat, as they are available 24/7.
Flexible Dashboards
The dashboards of Monday.com are highly flexible and allow easy access to all essential data in a single view. Obtaining a budget summary or checking project statuses is effortless, thanks to the dashboard’s customization.
Managers can allocate resources in seconds with 15 pre-built widgets, including the capacity planning widget. Users can create public or private dashboards based on their sharing preferences.
Strong CRM Solution
Monday.com isn’t just limited to project management features, it can also effectively serve as a tool for customer relationship management (CRM).
Organizing data related to customer relationships can be daunting for small businesses, but this software simplifies the process for you. Monday.com’s CRM tools can be scaled up as your small business expands.
Powerful Communication Tools
Monday.com’s guest view function enables teams to share essential information hassle-free with internal and external collaborators, without fearing losing or forgetting data.
This promotes real-time collaboration, keeps teams organized, and ensures that everyone is up-to-date, leading to enhanced productivity and efficiency of projects. It also facilitates quick access to essential resources, with no delays or confusion, for all parties involved.
Sign Up by Industry
Monday.com allows users to personalize their experience based on their industry right from the moment they arrive on the landing page.
This optimized version is designed for specific domains, making it more straightforward for teams to manage their tasks quickly and efficiently, keep everyone informed of updates, and simplify communication.
Furthermore, users can modify their workflow per their requirements and objectives, making it an ideal tool for teams of any size.
Student Program
Monday.com offers a program for college students and educators that provides them with a Monday.com account that has some Pro features for free.
To qualify for this program, users must belong to a recognized college or university and be at least 16 years old or an educator from the same institution.
The program aims to simplify task management, team collaboration, and workflow for beginners in their respective fields. With the assistance of the Pro features of Monday.com, students can enhance their projects and organize them with minimal effort.
Customer Relationship Management (CRM) Features
Monday.com can be customized for many project-based requirements. It emphasizes being a sales and customer relationship management (CRM) solution, which makes it a contender in our Small Business CRM review.
Compared to HoneyBook, another comprehensive business management software with strong CRM capabilities, this software shares several similarities. However, HoneyBook is pricier than Monday.com but offers unrestricted access to projects and clients and places greater emphasis on the CRM aspect of small business management.
Monday.com caters to businesses at different stages of growth, including enterprise users, unlike HoneyBook, which exclusively targets small businesses. This feature helps bridge the gap between its overall business management focus and other small business CRM tools like Onpipeline.
Monday.com is designed primarily for team and project management, whereas specialized CRM solutions focus on sales and pipeline management. This distinction is apparent from the outset of using the tool.
Although Monday.com offers some basic sales and CRM features and can integrate with third-party tools, there may be more suitable options for serving as the primary hub for sales and customer interactions.
When considering subscribing to Monday.com, it’s essential to evaluate whether it provides enough CRM functionality to meet the business’s growth needs for a reasonable length or if switching to a more specialized solution sooner rather than later is necessary.
Pros and Cons
Pros:
- Great degree of adaptability
- A user-friendly and up-to-date graphical interface
- Plan that’s free forever for up to two people
- More than two hundred board and automation design templates
Cons:
- Plans that charge by the user can be challenging to understand
- Free for 14 days, then $14 for a monthly subscription
- All paid plans require a minimum of three people on a team
Monday.com Customer Service and Support
If you need assistance with Monday.com, you can access customer support around the clock through a web form. The support page provides links to helpful articles in the knowledge base, and if you cannot find the information you need, you can submit your question via the form.
If you have an Enterprise plan, you’ll receive a customer success manager, and if you purchase a yearly plan with 25 or more users, you’ll receive personalized onboarding. Alternatively, you can attend one of the daily webinars to learn more about Monday.com’s features.
Monday.com Reviews from Real Users – How Legit Is It?
We extensively searched numerous online reviews on Monday.com to provide you with a time-saving solution. These reviews were written by users who shared their personal experiences with the service.
By doing this, we aim to give you a reliable answer to whether Monday.com is a genuine service that functions effectively.
User review from Sitejabber
Monday.com is positioned at the 28th spot among websites that offer project management services.
Alternatives to Monday.com
If you’re a business user looking for a platform that can manage projects, facilitate team collaboration, and support remote work, Monday.com is a useful option. However, while it has benefits, the platform has certain limitations.
As a result, consider some alternative options:
Wrike
Wrike is software designed for project management that operates in the cloud. Its primary purpose is to help teams work more efficiently by optimizing their workflows and boosting productivity.
Wrike has various tools and functions, such as task management, time tracking, team collaboration, and reporting. With Wrike’s customizable dashboards and workflows, teams can personalize the platform to fit their unique needs.
Wrike has automation features that can handle repetitive tasks and save time. Wrike is a top-notch option for any organization seeking to enhance its project management and productivity levels.
ClickUp
ClickUp is project management software accessible through the cloud and offers various tools for managing a project, collaborating with team members, and managing tasks. The platform has customizable task views, Gantt charts, calendars, time tracking, and integrations with other commonly used tools.
The pricing structure of ClickUp is adaptable and can be customized based on the number of users and required features. The software’s user-friendly interface makes it easy to manage intricate projects and collaborate efficiently with team members.
Asana
Asana is software for project management that operates in the cloud and provides a space for teams to manage their work, collaborate, and track projects.
The software comes equipped with various features such as custom fields, timelines, calendars, and the ability to integrate with tools such as Slack and Google Drive. Asana offers a free version and premium options with added features and integrations.
Asana’s mobile app and user-friendly interface make it convenient for users to manage their tasks. Asana is a well-known project management software that offers a robust platform for effective collaboration and project management for teams.
Monday.com Review – Frequently Asked Questions
If you have any remaining queries, we’ve compiled a list of frequently asked questions that could address your concerns:
Is Monday.com Suitable for Small Businesses?
Monday.com has a user-friendly and intuitive interface, allowing teams to use it without prior training or experience with collaboration or CRM tools.
The platform makes it effortless to track customer information and customize the user experience, thus enhancing customer loyalty, augmenting sales, and propelling business expansion.
Is Monday.com Free?
Monday.com provides free and paid plans for businesses regardless of size, whereas the paid plans come with a 14-day trial. The pricing model of Monday.com is based on a per-team basis, and a team must consist of at least three users.
Does Monday.com Have a Desktop App?
To access the desktop version of Monday.com, which is compatible with Mac and Windows operating systems, users can simply visit their app store to download it.
For Enterprise users, there is an MSI installer available that allows them to automatically download the desktop app on multiple computers simultaneously.
Monday.com Review – Bottom Line
The project management tool offered by Monday.com is highly versatile and widely recognized for its capabilities. It’s among the most popular software options available for project management and provides exceptional value for the price.
Monday.com software offers a range of features, especially on select plans, making it an excellent option for sales teams and other professionals looking for high-quality project management solutions. You can sign up for a free 14-day trial to test it out.
